Says what it is.
Every call starts with it saying it's an assistant for your business. Callers who want a person can leave a message for you, and you get it by text.
Service · Get booked
A call at 6:40pm is a job for whoever answers. You're on a ladder, under a sink, or at your kid's game. The AI receptionist picks up the calls you miss, knows your business, and either books the job or texts you the lead while the caller is still warm.
In short
The Almanac Office AI receptionist answers a Utah service business's missed and after-hours calls. It tells callers it's an assistant, knows the business's services, service area, and hours, books the job or texts the owner the lead, and flags emergencies right away. It never makes up a price, and the owner gets a transcript of every call. It's part of the Front Office plan at $1,190/month.
What it does
It isn't a phone tree and it isn't voicemail. It talks like a calm front-desk person who has read your whole price sheet.
Every call starts with it saying it's an assistant for your business. Callers who want a person can leave a message for you, and you get it by text.
Your services, the towns you cover, your hours, what you don't do, and the questions people always ask. If you don't go to Park City, it says so politely.
Where you allow it, it books into open slots on your calendar. Otherwise it collects the name, address, problem, and best time, and texts you the lead.
A burst pipe or a furnace out with a baby at home gets marked urgent and texted to you immediately, using the rules you set for what counts.
It quotes only what you've told it to quote. Anything that needs eyes on the job becomes a booked visit or a callback, not a guess.
A transcript and a one-line summary of each call, so you can see what was said and call anyone back with context.
A Tuesday night
Illustrative example, not a real client.
Getting it live
First week
Your services, area, hours, prices you're comfortable quoting, what counts as an emergency, and how you want leads sent. Pulled from your site and a short call with you.
Before launch
We call it with the questions your customers really ask, including the awkward ones. You call it too, and tell us what to change.
Launch day
Your number stays the same. Unanswered and after-hours calls forward to the assistant on the schedule you choose.
Ongoing
A human reads the transcripts, fixes any answer that missed, and adds new questions as they come up. Calls answered and jobs booked go in your weekly report.
Price and plan
Front Office is everything in Found plus the receptionist, Meta ads built and tuned every week, and a weekly report. Ads make the phone ring. The receptionist makes sure it gets answered.
Month to month, no contract. If you're weighing this against a human answering service or plain voicemail, read the honest comparison. Every plan is on the pricing page, and trades that live on after-hours calls, like plumbing and HVAC, have their own pages.
FAQ
Yes. It introduces itself as an assistant for your business at the start of every call. Pretending to be a person is a bad way to start a relationship with a customer.
Your choice. Most owners have it pick up when they don't answer and after hours, so customers who'd rather talk to you still can. Some have it answer everything during their busiest season.
Only prices you've given it, like a diagnostic fee or a starting price, stated the way you state them. It never makes up a price. Anything that needs a look gets booked as a visit or texted to you.
You decide what counts: no heat in January, water coming through a ceiling, a sparking panel. The assistant flags those as urgent, texts you right away, and tells the caller what happens next.
Yes. Your number stays the same. Missed and after-hours calls forward to the assistant, and you can turn that off whenever you want.
An answering service takes a message. The assistant knows your services, area, and hours, can book the job, and sends you a transcript of every call. See AI receptionist vs answering service vs voicemail.
Send your site. Within 48 hours you get a one-page teardown covering speed, search, Maps, reviews, calls, and AI visibility. No call required.